Last updated: January 2026
Creative Minds Children Services (“we,” “us,” or “our”) is committed to protecting the privacy and confidentiality of personal information entrusted to us. This Privacy Policy explains how we collect, use, disclose, store, and protect personal information through our website and related online services, in accordance with applicable privacy laws in Ontario and Canada, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
This policy applies to information collected through our website, including waitlist forms, contact forms, and career application forms.
1. About Us
Creative Minds Children Services operates a licensed child care centre located at:
5 Wade Ave
Brantford, ON N3T 1W9
Canada
Our website is intended for use by parents, guardians, prospective families, and job applicants. It is not intended for use by children.
2. Personal Information We Collect
We collect only the personal information that is reasonably necessary to operate our child care services, respond to inquiries, manage our waitlist, and process employment applications.
Depending on how you interact with our website, we may collect:
a) Parent or Guardian Information
- Name
- Email address
- Phone number
b) Child Information (Waitlist Forms)
- Child’s name
- Child’s date of birth or age
- Program preferences or eligibility information
- Household or referral-related details as provided by the parent or guardian
c) Employment Information (Careers Forms)
- Applicant name and contact details
- Resume and related employment information submitted voluntarily
We do not knowingly collect personal information directly from children through our website.
3. How We Use Personal Information
We use personal information for the following purposes:
- To respond to inquiries submitted through our contact form
- To administer and manage our child care waitlist
- To assess program eligibility and placement
- To process employment inquiries and applications
- To communicate with parents, guardians, or applicants regarding their submissions
- To maintain the security and functionality of our website
We do not sell, rent, or trade personal information.
4. Storage and Security of Information
Information submitted through our website forms is:
- Securely stored within the website’s administrative system
- Accessible only to authorized staff
- Accompanied by email notifications to designated staff members
We use reasonable administrative, technical, and physical safeguards to protect personal information against loss, theft, unauthorized access, disclosure, copying, or misuse.
No method of transmission over the internet or electronic storage is completely secure. While we take appropriate precautions, we cannot guarantee absolute security.
5. Retention of Personal Information
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable legal, regulatory, or operational requirements.
When information is no longer required, it is securely deleted or anonymized.
6. Photos and Media
Our website may include:
- Photos of children enrolled at our centre, used only where written parental or guardian consent has been obtained offline
- Publicly available or royalty-free stock images, where the photographers and stock image providers represent that appropriate permissions and model releases have been obtained, including for images involving children
We take care to ensure that any images of children used on our website are shared responsibly and in line with consent provided.
7. Cookies and Analytics
Our website uses cookies and similar technologies to support basic functionality and understand how visitors interact with our site.
We use Google Analytics to collect aggregated, non-identifying information such as:
- Pages visited
- Time spent on the site
- General location data
This information helps us improve website performance and usability. You may adjust your browser settings to refuse cookies or alert you when cookies are being used.
8. Third-Party Services
We may use trusted third-party service providers to support website operations, such as:
- Website hosting and maintenance services
- Accessibility tools to support inclusive website use
- Analytics services
These providers are given access only to the information necessary to perform their services and are required to handle information in a manner consistent with this Privacy Policy.
9. Access and Correction
You may request access to, or correction of, personal information we hold about you or your child, subject to applicable legal limitations.
Requests may be made by contacting us using the information below.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The most current version will always be posted on our website.
11. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our handling of personal information, please contact us at:
Email: info@creativemindsdc.ca
This Privacy Policy is intended to provide clear and transparent information about how Creative Minds Children Services protects personal information in its care.